Business Process Outsourcing

Transcription, Captioning
& Subtitling Services

We offer voice-to-text solutions such as transcription, real-time and offline captioning, and translation and subtitling, with a clear focus on accuracy, quality, and rapid turnaround. We deliver transcription services from our centres across the globe. Our global workforce allows us to provide services at competitive costs and turnaround times for consistent content delivery.

Healthcare Process Management

Our comprehensive healthcare outsourcing solution covers the entirety patient-to-revenue lifecycle. This ranges from initial patient contact all the way to collections. Our global delivery model enables us to provide quality services while ensuring HIPAA compliance and process redundancy.

Contact Centre Solutions

We provide enterprise-class contact centre services across the spectrum of our client needs: email, chat, non-voice, voice, video calling and more. We step into our client’s shoes and build a partner ecosystem that ensures their specific needs are met. Besides service excellence, we facilitate with flexibility in a transparent open work environment. For instance, our clients are welcome to visit and watch our processes, at a nominal fee, to know more about us and about our on-ground realities.

Social Media
Management

With the advent of the digital age, customer attraction and retention have become the next-generation drivers of business success. While digitization offers immense possibilities for higher brand affinity, the complexity of providing a consistent and differentiated experience is increasing every day. xxcell offers a comprehensive, multi-layered social media management solution that provides strategies, tools and insights for better brand-consumer communication and engagements. With it, we transform your social business strategies, so that you can send the right brand message to right audience. We help you recognize and respond to consumer conversation with higher intelligence; for higher Impact.